Grand Palladium Colonial Resort & Spa Riviera Maya, Riviera Maya
About the Hotel
The luxurious, all-inclusive Grand Palladium Colonial Resort & Spa offers
Rooms & Amenities
The Grand Palladium Colonial Resort & Spa includes 406
Dining & Leisure
With up to 9 different á la carte restaurants, the resort offers a variety of cuisines including Mexican, Japanese, American, and Thai, as well as buffet options. Guests enjoy free access to all bars and restaurants within the complex, except those at TRS Yucatan Hotel.
Wellness & Activities
Guests can unwind at the
Services & Events
Grand Palladium Colonial Resort & Spa offers versatile meeting spaces with
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Wind surfing
- Diving
- Snorkeling
- Canoeing
- Tennis court
- Pool tables
- Darts
- Table tennis
- Mini golf
- Archery
- Aerobics
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Massage
- Public Bath
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had a wonderful stay at the hotel. The Romance Villa I stayed in was comfortable and equipped with a big outdoor shower. The A/C, while slightly noisy, served me well. Staff were excellent across the board, always friendly, courteous, and helpful. The location offered beautiful natural wildlife views and constant cleanliness, though some areas needed renovation. Dining experiences were a mix of positives and negatives. The facilities were generally good, catering to various needs.
Our stay at the hotel had its ups and downs. The room experience started off rough with unexpected issues but ended well with a move to a romance villa. The service was exceptional with a shoutout to the friendly and helpful staff. The location in the lush jungle was perfect for our needs. However, dining options could be more varied, and some facilities had limited availability.
I had a wonderful stay at the Eldorado. The rooms were large and comfortable, located conveniently close to the lovely main pool. Sharing information with neighbors was easy. The resort's proximity to White Sands restaurants was a bonus. However, there were minor issues with pushy workers promoting spa days and inaccurate information about activities.
My stay at the Colonial was a mix of positives and negatives. The initial room at the White Sands bungalow was without A/C but was quickly changed to a clean room on the Colonial side. The workers were a bit pushy with spa promotions, and some activities had timing confusion. The property is showing some signs of wear, but the service was top-notch, making it a good vacation spot overall.