Grand Palladium Colonial Resort & Spa, Riviera Maya
About the Hotel
The Grand Palladium Colonial Resort & Spa is situated in the picturesque Riviera Maya, nestled between Tulum and Playa del Carmen. This all-inclusive resort is renowned for its Spanish colonial architecture and expansive grounds. Guests have complimentary access to a variety of dining venues and amenities across the complex. The resort offers a blend of leisure, relaxation, and entertainment options well-suited for families and couples alike.
Location
Grand Palladium Colonial Resort & Spa enjoys a prime location in the stunning Riviera Maya, directly on Kantenah Beach. It is conveniently situated approximately 35 kilometers from Aeropuerto de Playa del Carmen, making it easily accessible. The surrounding area offers opportunities for exploration, including local cenotes and ancient Mayan ruins, enhancing the overall guest experience.
Rooms
The resort features 406 spacious rooms and suites designed to provide comfort and convenience. Each room includes modern amenities such as a furnished terrace, hydromassage bathtubs, and premium bedding options. Guests can enjoy scenic views of either the tropical gardens or the pool. For added comfort, some suites offer private outdoor showers and exclusive access to various facilities.
Eat & Drink
There are up to nine à la carte restaurants offering a diverse array of international cuisines, including American, Mexican, Italian, and Thai at the newest venue, Chang Thai. Guests can enjoy fresh seafood at beachfront restaurants and savor local flavors prepared by talented chefs. Dining experiences are enhanced with extensive wine lists and vibrant atmospheres that cater to different tastes and occasions.
Leisure & Business
Leisure activities include multiple pools, a private beach, and Zentropía Palladium Spa & Wellness, featuring a full gym and various relaxation treatments. The resort hosts numerous shows and activities for entertainment, focusing on both adult and family-friendly options. For business needs, there are 11 multi-purpose halls equipped with modern technology for meetings and events.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Mini golf
- Archery
- Aerobics
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Massage
- Public Bath
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had a wonderful stay at the hotel. The Romance Villa I stayed in was comfortable and equipped with a big outdoor shower. The A/C, while slightly noisy, served me well. Staff were excellent across the board, always friendly, courteous, and helpful. The location offered beautiful natural wildlife views and constant cleanliness, though some areas needed renovation. Dining experiences were a mix of positives and negatives. The facilities were generally good, catering to various needs.
Our stay at the hotel had its ups and downs. The room experience started off rough with unexpected issues but ended well with a move to a romance villa. The service was exceptional with a shoutout to the friendly and helpful staff. The location in the lush jungle was perfect for our needs. However, dining options could be more varied, and some facilities had limited availability.
I had a wonderful stay at the Eldorado. The rooms were large and comfortable, located conveniently close to the lovely main pool. Sharing information with neighbors was easy. The resort's proximity to White Sands restaurants was a bonus. However, there were minor issues with pushy workers promoting spa days and inaccurate information about activities.
My stay at the Colonial was a mix of positives and negatives. The initial room at the White Sands bungalow was without A/C but was quickly changed to a clean room on the Colonial side. The workers were a bit pushy with spa promotions, and some activities had timing confusion. The property is showing some signs of wear, but the service was top-notch, making it a good vacation spot overall.
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